ORBIT HELP CENTER
Clear answers, right when you need them.
Guidance for submissions, tracking, handoffs, payouts, and Orbit Shop.
SUPPORT TOPICS
Start with what you need
Getting started
What can I submit to Orbit?
Orbit currently reviews Los Angeles items with an estimated resale value of $50 or more.
Read answerGetting started
How do I prepare a strong submission?
Use clear photos, an accurate condition description, and a practical value expectation.
Read answerYour items
Where can I check my item status?
My Orbit shows each item’s current step, upcoming action, custody events, approvals, and payout progress.
Read answerYour items
How do handoffs work?
Orbit confirms the available handoff method after item review, then records the receipt and custody trail.
Read answerPayments & Shop
When will I see a payout?
Payout records appear after a sale moves through settlement and are visible in the portal ledger.
Read answerPayments & Shop
How does Orbit Shop work?
Orbit Shop displays internal listings that have cleared C-level approval and been published by staff.
Read answer